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1. PARTIES TO THE CONTRACT 1.1 This contract is concluded between Byblis Medical Conference s.r.l. (henceforth also BMC), a company appointed by Unisvet - the Italian Veterinary Society - for the management of the organization and implementation of its events, on the one hand, and by the trainee on the other. 2. SUBJECT OF THE CONTRACT 2.1 BMC will organize courses, study days and master classes at the scheduled places and times, with the necessary teaching aids and technical support as well as qualified instructors. 3. CANCELLATION OF THE COURSE - PROGRAM CHANGES - POSSIBLE ONLINE DELIVERY 3.1 For organizational reasons and due to the COVID-19 situation, BMC reserves the right to cancel or postpone the start date of the Course at its sole discretion, notifying the interested parties by e-mail, to the addresses indicated in the registration form, within the fifth day before the scheduled start date of the course. 3.2 In case of cancellation of the course, the registration fees received will be refunded within 30 days of sending the aforementioned communication. Any other form of compensation and / or refund relating to any costs, charges, expenses and / or damages suffered by the student as a result of the cancellation of the event is excluded. 3.3 BMC also reserves the right to change the calendars, times and location of the lessons, modify the programs, without altering the contents, replace the same teachers with others of equal prestige, upon communication by e-mail to all interested students. 3.4 BMC will also have the right to deliver online, in whole or in part, the lessons of the course, through a special platform, always subject to e-mail communication to all interested students. In case of online delivery, in accordance with what is described in the privacy policy (https://unisvet.it/privacy-policy/) the times of use of the video-lessons will be monitored in order to allocate any SPC / ECM credits associated with the event.(https://unisvet.it/privacy-policy/)video-lesson participation times will be monitored for purposes of awarding any Continuing Professional Education/Continuing Medical Education credits associated with the event. 4. COMMUNICATIONS 4.1 All communications between BMC and the course participant will be through the email address the course participant provides at the time of registration. The telephone number the course participant provides at the time of registration will be used solely for urgent messages. 5. PERMITTED ABSENCES AND FINAL EXAM 5.1 To access the final exam and receive the attestation and/or certificate of competencies, the course participant must not be absent for more than 20% (twenty percent) of total course hours, and payments must be up to date. When envisaged, lessons will be either mixed or remote. If a final exam is included, it will consist of written multiple choice questions, the presentation and discussion of a written report, or simulations or exercises that the instructors organize on a time by time basis, providing the related information to the course participants. 6. UNITY OF THE PROGRAM - WAIVERS AND ABSENCE OF RIGHT TO REFUNDS 6.1 The program of courses, both face-to-face and online, although possibly activated over several days / modules, must be considered as one and not divisible. Consequently, any renunciation of attending courses, even in progress, will not result in the reimbursement of any sum already paid and will not exempt the student from the obligation to pay the full amount contractually provided for. 6.2 In case of non-attendance, for any reason, in the course, the member will not be entitled to a refund of any fees paid for the relative registration and participation, which will in any case be fully due. 6.3 Out of respect for colleagues who are excluded from free events due to lack of available seats, failure to notify us of absence with a notice of 5 working days will make it impossible to participate in future free events for a period of 24 months. 7. DELAYED PAYMENT - SUSPENSION OF THE COURSE 7.1 Failure to make even one single payment within 7 days after it is due will result in suspension from the course until payments are brought up to date. The total amount due for the course will still be payable. 8. SPECIAL CONDITIONS APPLICABLE TO ONLINE COURSES 8.1 Access to the platform Access to the platform in distance learning of Unisvet property for the ones who are registered is possible only with personal credentials, which identify the user uniquely in the online platform. The registered member is responsible for his/her own account, and he/she can’t give the personal credentials to third parties. In case of abuses and/or unauthorized accesses to the account, the registered member must communicate it to the Unisvet secretary, who will disable the account immediately. Any abuse or improper use of the platform will cause the suspension of the service, without no right to any type of refund. The user must verify, before registration, that the computer and/or the device he/she is going to use to access has got the minimum system requirements better indicated below. The user can access to the platform only with two devices of his/her choice, that can be modified every 30 days in the personal area. 8.2 Use of the on-demand courses Videos of the purchased online courses will be available on the platform for 12 months from the date of purchase. BMC can make the use of free courses available to the registered members in its sole discretion; in this specific case the length of the usage will be at sole discretion of BMC. The fast-forward function of the video will not be available until the complete content viewing of the same video. At every user’s progress a checkpoint will be inserted so that the portions of the course already seen will be saved. Should the user log-out from the website, the system will allow to start viewing the video from the last checkpoint reached. 8.3 Use of the live courses The use mode and the software for the participation to the courses will be defined from time to time by BMC through the scientific program available online and/or direct communications to the participants. 8.4 SPC credits achievement and calculation For the sole purpose of achieving the training credits, video courses must be viewed fully at least one time during the period indicated in the cover page of every single course. In accordance with the privacy policy provided (https://unisvet.it/en/privacy-policy/), the times for using the video lessons will be controlled in order to assign the SPC credits (training credits valid only for Italy). At the end of the complete view of the course, the system will save the credits indicated in the dedicated cover page, provided that the user inserted the correct tax code at the moment of registration to Unisvet; however, in accordance to FNOVI regulations, the request of accreditation of the courses can be made and sent only at the end of the period of validity of the single courses better indicated in the previous paragraph. The confirmation of the video completion is shown through a green check in the dedicated page. 8.5 System requirements The website works with the main browsers available and with the active support given by their parent companies, especially: - Google Chrome: the browser is automatically updated and today the major stable version is the 80 - Mozilla Firefox: the browser is automatically updated and today the major stable version is the 74 - Internet Explorer: the minimum version supported for this website is IE11 - Microsoft Edge: the browser is automatically updated and today the major stable version is the 80 - Opera: the browser is automatically updated and today the major stable version is the 66 - Safari: the browser is automatically updated and today the major stable version is the 13 It is important also that the JavaScript interpreter and the cookie of the browser are enabled. The documents that can be uploaded and downloaded from the website are mainly in PDF, XLS (and similar: XSLX, CSV), DOC (and similar: DOCX, ODT) formats. The first format is interpreted correctly by Adobe Acrobat Reader, while for the other two formats is recommended to use MS Office (from the 2007 SP2 version). Most of the elaboration of the contents is performed by the user computer: consequently, recent devices (with a modern CPU, RAM, adequate audio/video cards) and a fast internet connection will offer better performances. Screen resolutions with width more than 1050px or less than 768px offer an optimal viewing of the contents. 9. OBLIGATION OF CONFIDENTIALITY AND INTELLECTUAL PROPERTY 9.1 With the signing of these Regulations, the user takes note that any information, video, photo, data or document potentially available through the platform for the participation to the course, are exclusive property of BMC and/or third parties and declares that will refrain consequently from every form of publication, translation, elaboration, reproduction, diffusion and/or distribution, in whole or in part, of the above-mentioned material through means of distribution including, but not limited to, stamp, Internet, sound support and/or audiovisual tools of any type, electronic support, digital support, e-learning platforms, Facebook pages, Twitter, YouTube and Instagram, or analogous tools or similar to the ones above-mentioned. 10. REGULATION (UE) 2016/679 – PERSONAL DATA PROCESSING 10.1 By accepting this regulation, the User expressly declares that they have read the privacy disclosure((https://unisvet.it/privacy-policy/)and of being aware that some purposes here indicated can include the communication of his/her personal data to other parties. In conformity with the articles 1341 e 1342 c.c. the user declares that he/she read fully the contractual conditions identified in these articles and approved integrally the following terms: 3.1 (Cancellation of the course); 3.3 (Changes in the program); 3.4 (Possible online delivery of the course); 6. (Unity of the program – waivers and absence of right to refunds); 7. (delayed payment - suspension of the course); 8.2 (Use of the on-demand courses).